Shipping policy
Digital Delivery Policy
Last updated: September 11, 2026
Digital Products Only
All products sold by WizyGuides are digital PDF guides.
No physical product will be shipped. There are no shipping fees, delivery parcels or physical delivery times.
An address may be requested during checkout where needed for billing, tax, payment verification or fraud-prevention purposes. It is not used to ship a physical product.
How Digital Delivery Works
After successful payment, you will receive access to download your purchased guide or guides.
Your download link is available from the order confirmation page. A download email is also sent to the email address provided at checkout.
Access is usually available immediately after payment is confirmed. In some cases, a short delay may occur because of payment processing, email delivery or a technical issue.
If you do not receive the download email within a few minutes, please:
- Check your spam, junk and promotions folders.
- Confirm that you entered the correct email address at checkout.
- Check the order confirmation page.
- Contact us if the link is still unavailable.
Download and Save Your File
Each purchase includes one download.
Please download and save your file after purchase.
Save a copy of your guide on your personal device or secure storage. You may also wish to keep a backup in a personal cloud-storage service.
Download access is limited for security reasons. WizyGuides cannot guarantee that a file can be reissued if it was successfully downloaded and later deleted, lost or removed from your device.
Download Problems
If your download does not work, is interrupted, cannot be opened, is corrupted or does not match the guide you purchased, contact us at:
contact@wizyguides.com
Please include:
- Your order number.
- The email address used at checkout.
- The name of the guide or bundle purchased.
- A short description of the problem.
We will review verified delivery issues and make reasonable efforts to provide the correct file or resolve the problem.
Refunds
Every WizyGuides purchase is covered by our 30-Day Money-Back Guarantee.
If a guide is not right for you, or if a delivery issue cannot be resolved, you may request a refund in accordance with our Refund Policy.
https://www.wizyguides.com/policies/refund-policy
Contact
For questions about digital delivery, downloads or file access, contact WizyGuides at contact@wizyguides.com