Shipping policy

Digital Delivery Policy

Instant Digital Delivery
All products sold on WizyGuides are digital PDF guides. No physical items will be shipped. Upon successful completion of your payment, you will gain immediate access to your purchase. You will be able to download your guide(s) directly from the order confirmation page, and a download link will also be sent to the email address you provided at checkout.

Delivery Time
Access is typically instant. However, in rare cases, a slight delay may occur due to payment processing or technical issues beyond our control. If you do not receive your download link within a few minutes, please check your spam or junk folder before contacting us.

Download and Backup
You are responsible for downloading and saving your purchased files promptly. We recommend backing up your guides on a personal device or cloud storage. Download links may expire after a certain number of attempts or after a set period for security reasons. If you experience any issues with your download, please contact us at contact@wizyguides.com and we will assist you.

No Physical Shipping
As we sell digital products only, we do not ship physical goods. You will not be asked to provide a shipping address, and no shipping charges will be applied to your order (unless required for billing verification purposes, in which case the information is not used for physical delivery).

Issues with Digital Files
If you encounter a corrupted file, a download error, or receive the wrong guide, please contact us immediately at contact@wizyguides.com. We will provide a corrected file or resolve the issue as quickly as possible, in accordance with our Refund Policy.

Contact
For any questions regarding digital delivery, please email us at contact@wizyguides.com.