Frequently Asked Questions
Why choose a WizyGuide instead of asking AI?
You can ask AI a question. It can be useful for a quick starting point.
A WizyGuide is built for what comes next: one practical problem, a clear sequence of decisions and actions, and tools you can return to when life gets busy.
Each guide brings together research reviews, professional guidance, and identifiable sources. It distinguishes stronger evidence from uncertainty, names important limits, and turns dense information into practical pages to use, print, and keep.
Claims that rest on a study name the study. A WizyGuide does not replace professional advice, but it gives you a structured, evidence-led place to begin.
How are WizyGuides made?
Each WizyGuide begins with a defined practical question. We review relevant research, systematic reviews where available, and guidance from recognised institutions. We then select, edit and organise the material into a clear, practical digital guide.
Digital tools, including AI-assisted tools, may support parts of the research, drafting, editing or production process. They do not replace editorial judgement. Every guide is reviewed before publication, and WizyGuides remains responsible for the final content.
Our guides are educational resources. They do not replace medical, veterinary, legal, financial or other qualified professional advice. Each guide explains its limits and identifies when professional help may be appropriate.
What format are the guides in?
Every guide is delivered as a PDF that opens on any device: phone, tablet, laptop, or desktop. You can read it on screen, save it, or print it.
How do I access my guide after purchase?
After purchase, you will receive your digital PDF download.
Please download and save your file after purchase.
You can read it on your device and print the practical worksheets when useful.
If you have a problem with your download, contact us at contact@wizyguides.com.
What if the guide isn't right for me?
You're covered by our 30-day money-back guarantee. If a guide doesn't deliver the value you expected, just email us within 30 days of purchase and we'll issue a full refund, no questions asked.
Do you offer bundles?
Yes. You can buy individual guides, a 3-guide bundle, or the full collection at a discounted price. Bundles are the best value if you want to dive into several topics.
I have a discount code. Where do I enter it?
Add your guide(s) to the cart and enter your code at checkout. Your discount will be applied before payment.
Is my payment secure?
Checkout is processed securely by Shopify. Available payment methods are shown at checkout. WizyGuides does not receive or store your full card number.
Which currency will I be charged in?
Prices display and charge in your local currency where supported, including USD, GBP, CAD, AUD, and NZD. The currency and final price are shown before payment.
I didn't receive my download. What should I do?
First, check your spam or promotions folder for the confirmation email. If it is still not there, email us at contact@wizyguides.com with your order number and we will help resolve the download issue.
How can I contact you?
For support, contact us at contact@wizyguides.com or use our Contact page. Please include your order number when your question relates to a purchase or download.