Frequently Asked Questions
How do I receive my guide after purchase?
Instantly. WizyGuides products are digital PDFs — as soon as your payment is confirmed, you'll receive a download link by email and on the order confirmation page. There's nothing to ship and no waiting.
What format are the guides in?
Every guide is delivered as a PDF that opens on any device — phone, tablet, laptop or desktop. You can read it online, save it, or print it.
Do I get lifetime access?
Yes. Once you buy a guide it's yours to keep forever. Download it as many times as you like and read it whenever you need it.
What if the guide isn't right for me?
You're covered by our 30-day money-back guarantee. If a guide doesn't deliver the value you expected, just email us within 30 days of purchase and we'll issue a full refund — no questions asked.
Is my payment secure?
Absolutely. Checkout is handled by Shopify with industry-standard SSL encryption. We never see or store your card details, and you can pay with all major cards and popular wallets.
Which currency will I be charged in?
Prices display and charge in your local currency where supported (USD, GBP, CAD, AUD, NZD), so there are no surprises at checkout.
Do you offer bundles?
Yes — you can buy individual guides, a 3-guide bundle, or the full collection at a discounted price. Bundles are the best value if you want to dive into several topics.
I have a discount code. Where do I enter it?
Add your guide(s) to the cart and enter your code at checkout. Your discount will be applied before payment.
I didn't receive my download. What should I do?
First, check your spam or promotions folder for the confirmation email. If it's still not there, email us at contact@wizyguides.com with your order number and we'll get your guide to you right away.
How can I contact you?
We're happy to help. Reach us any time at contact@wizyguides.com or through our Contact page, and we'll get back to you as soon as possible.